Channels

Meet Your Customers Where They Already Are

With over 2 billion active users and open rates exceeding 90%, WhatsApp is the most powerful direct channel available. ClusterZap lets you send personalised, compliant, high-converting messages at scale.

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Capabilities

What WhatsApp Marketing Does

Official WhatsApp Business API

Send through Meta-verified channels. Guarantee delivery, trust, and compliance every time.

Rich Media Messaging

Send images, product catalogues, PDFs, videos, and interactive buttons — creating conversion-ready conversations.

Two-Way Conversational Automation

Intelligent chatbot flows that qualify leads, answer FAQs, and book appointments.

Broadcast Campaigns

Send personalised promotional messages to opted-in segments. Recover carts, announce launches, run flash offers.

Drip Sequences on WhatsApp

Automate multi-day nurture journeys entirely on WhatsApp. Onboard, re-engage, and upsell on autopilot.

Omnichannel Sync

Link WhatsApp to email, SMS, and CRM in real time for seamless cross-channel journeys.

Expected Outcomes

What WhatsApp Marketing Delivers

Message Open Rate

85-95% open rate vs 20-28% for email — WhatsApp is read first

Immediate
Abandoned Cart Recovery

Up to 35% cart recovery rate through personalised WhatsApp sequences

Within 30 days
Lead Response Rate

3-5x higher response rate on WhatsApp vs email for B2B outreach

From day 1
Re-engagement Success

52% dormant contact reactivation using WhatsApp + Email combined

Within 90 days
Opt-in Growth

WhatsApp opt-in rates of 15-30% from existing email and SMS subscribers

Within 60 days
Trusted By

Who Uses ClusterZap WhatsApp Marketing

Client Name 1

D2C Brand — WhatsApp as Primary Sales Channel

Client Name 2

EdTech — Enrolment Journeys on WhatsApp

Client Name 3

Healthcare — Appointment Reminders via WhatsApp

Testimonials

Our Customers Speak for Us

“

We launched intelligent sequences across Email and WhatsApp, reactivating 52% of our dormant database and generating an extra 20% in monthly sales.

— SK, Head of Digital Marketing, Bangalore
FAQ

Frequently Asked Questions

Yes. ClusterZap is an official Meta Business Solution Provider sending through the WhatsApp Business API — guaranteeing delivery, brand verification, and compliance.

Promotional broadcasts to opted-in contacts, transactional notifications, conversational messages, rich media (images, PDFs, videos), and interactive messages with buttons and quick replies.

ClusterZap provides opt-in tools including web forms, SMS-to-WhatsApp flows, QR codes, and in-app widgets. All opt-in events are logged for compliance.

Promotional messages require Meta-approved templates. ClusterZap's team supports template creation and submission. Conversational replies in a 24-hour window are unrestricted.

Yes. ClusterZap supports keyword-triggered and AI-assisted chatbot flows for lead qualification, appointment booking, and FAQ handling on WhatsApp.

Get Started with WhatsApp Marketing

Join 100+ companies using ClusterZap to automate, engage, and grow.

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