Platform

Every Customer. Every Channel. One Unified Experience.

ClusterZap's CEP puts a 360-degree view of every contact at the heart of your marketing and sales engine. Understand behaviour, predict intent, and deliver experiences that feel one-to-one — at the scale of millions.

Build Deeper Relationships, at ScaleView Pricing
Capabilities

Built Around Your Customer

Unified Customer Profile

Consolidate data from every channel, campaign, and touchpoint into a single, always-updated customer record.

Real-Time Event Streaming

React to customer actions the instant they happen — with zero latency across any custom event.

AI-Driven Segmentation

Automatically identify best segments, predict churn risks, and surface high-intent buyers — without SQL.

Omnichannel Journey Orchestration

Deliver connected experiences across Email, SMS, WhatsApp, Push, In-App, and Social.

Engagement Scoring

Quantify engagement in real time. Identify at-risk accounts before they churn.

Lifecycle Marketing Automation

Automate every stage of the customer lifecycle with contextual, personalised campaigns.

Expected Outcomes

Customer Engagement Impact Metrics

Dormant Reactivation Rate

Up to 52% of lapsed contacts re-engaged with structured CEP workflows

Within 90 days
Churn Reduction

Early identification of at-risk accounts reduces churn by an average of 15-20%

Within 60 days
Customer LTV

Lifecycle automation programmes increase average LTV by 20-35%

Within 6 months
Segment Response Rate

AI-driven segments outperform manual segments by 2-3x on engagement metrics

From day 1
Trusted By

Enterprise Teams Running Engagement at Scale

Client Name 1

High-Volume D2C — 500K+ Active Contacts

Client Name 2

SaaS Platform — 80K Monthly Active Users

Client Name 3

EdTech — 200K+ Learner Database

Testimonials

Our Customers Speak for Us

“

Before ClusterZap, our dead-leads database was just a sunk cost. We reactivated 52% of our dormant contacts and generated an extra 20% in monthly sales.

— SK, Head of Digital Marketing, D2C Brand, Bangalore
“

Intelligent automation reduced our pre-sales costs by 10-15% within 6 months. Our industry has a 240-day conversion cycle — ClusterZap changed the math.

— Brian Saunders, Executive Sales, IT Services, CA, USA
“

ClusterZap helped us optimise and automate. An aspect of our business is now sorted and helping us scale better.

— Adrian Somers, Co-Founder, D2C Startup, Lancashire, England
FAQ

Frequently Asked Questions

A CEP unifies all channel data into a single customer profile and drives engagement decisions based on the full relationship context — not just email behaviour. ClusterZap does this across 7+ channels in real time.

ClusterZap ingests events via API, webhook, or native SDK. Any event — purchase, page view, form submit, in-app action — triggers immediate journey decisions with zero latency.

Yes. Engagement scoring monitors contact activity across all channels. When a score falls below a defined threshold, ClusterZap automatically triggers a re-engagement campaign and can alert your team.

Segments can combine any data points: demographics, behavioural signals, purchase history, CRM fields, engagement scores, campaign interactions, and custom attributes — with AND/OR logic.

Build Deeper Relationships, at Scale

Join 100+ companies using ClusterZap to automate, engage, and grow.

Talk to UsView Pricing